Are You All In?
We all know the saying “You are either all in or all out.” The meaning of this phrase is obvious, but when you think about it, it applies to all situations in business or your personal life.
In your personal life, if you spend your time with your kids or significant other connected to a device, email, etc. they will know they don’t have your full attention, which means you are … Read More
Don’t be Afraid of Failure: Get Out of Your Bubble and be Your Best Self
Without failure you will not succeed to the level you otherwise have the ability to reach. Wayne Gretzky said “You’ll always miss 100% of the shots you don’t take." How true. People are seriously afraid to fail. People are seriously afraid to have someone tell them the failed. Or were wrong. People simply are afraid of criticism, even when it is construction criticism.
& … Read More
Treat Your Client’s Money as if it Were Your Own
My firm has a unique culture, as do all businesses. But the difference at my firm is that we have captured the essence of our firm in 21 fundamentals we call The JW Way Fundamentals. These are the foundation of our business. They are how we operate ranging from how we deal with clients to who we hire.
Today I am focusing on one fundamental: Treat clients' money as if it were your own. Yes, I … Read More
Tips to Avoid the Implied Waiver of the Attorney-Client Privilege in Arizona Insurance Bad Faith Cases
Although Arizona law regarding the implied waiver of the attorney-client privilege (the “Privilege”) is far from certain, an Insurer may avoid a waiver by following these tips:
An Insurer should consider whether to defend a bad faith claim solely on objective reasonableness.
An Insurer should avoid, if possible, asserting its actions were subjectively reasonable based on its adjuster& … Read More
You know when it hits. It can be anytime, and many times it is not at a convenient time. But when you have inspiration, don't lose it.
For me it may be on an issue in a case. Whether I am at my desk, or in the middle of the night, I write it down. I usually use the Note app on my phone, but paper and pen still work. I have learned that if I do not do that at the time, there is a good chance my moment of … Read More
Things Change Instantly Adjust on the Fly
I wrote about change being constant earlier, but had an experience last week that reminded me of the importance of remembering this.
We all know this, especially parents. Me, "don't do that, you could get hurt." Kid, "but I didn't get hurt." Me, "but you could have." We all had this conversation a thousand times growing up and, if you are a parent, you are on your way to saying it a thousand times. Why does this … Read More
Arizona Court of Appeals Notes "Good Reasons to Suspect Arson" and Disregards Insured's Expert Affidavit in Bad Faith Case
Epperson v. AAA Fire & CAs. Ins Co., WL 406144 (Ariz.App January 31, 2017)
Memorandum Decision, an insurance bad faith case arising from a fire claim, the Arizona Court of Appeals affirmed the trial court’s grant of summary judgment to an Insurer, despite the Insurer paying the claim over 15 months after the fire occurred.
The Insured’s argued the trial court erroneously ruled there was no bad … Read More
Appearances Don’t Matter, Never Assume!
We all run into people who appear to be successful. It can be how they carry themselves, the car they drive, the clothes they wear or the words they say. Some are. Some aren't. Fake it till you make it, the saying goes.
Of course, some of the most successful people won't look like how many of us picture success. How about Sam Walton driving a pickup truck his whole life despite starting what is one of the largest … Read More
Illusion of Insurance Coverage
Many contracts or leases require one party to get insurance protection for the other party or landlord. Typically, they simply pass along the request for the insurance coverage to their insurance agent or broker and assume that their insurance will be updated to reflect the addition. To “prove” compliance with the contract requiring additional insurance coverage, the parties will often rely upon a & … Read More
Keep it Simple
What do people remember? Think of a favorite song. What about it makes you listen? Probably a distinctive element like a catchy riff or lyric. It sticks in your head.
Making your case to a judge or jury, a pitch to a potential client or that short time you have when making your elevator speech is the same. The distinctive riff is an easy to remember sentence or phrase that sums up what you want people … Read More