Jaburg Wilk

News/Publications

Culture

  • Can You Really Have it All?

    Can You Really Have it All?

    On a warm, sunny spring day my twin three-year-old grandkids wanted to go on a walk.  Between my warnings of “stop running” and “wait” there was a tremendous amount of joy.  They expressed wonder at rocks, stopped to sit on a big rock and then from their big rock perch hunted for small rocks that were, in a toddler’s world, pretty.  A yard had sprinklers … Read More

    Categories: Culture, Article

  • My Track

    My Track

    We live in a society where meritocracy is rewarded, both financially and emotionally.  How to be more “productive” has become an obsession for many.  Productivity and profitability go hand in hand with enormous profits for those who succeed. Law firms have not escaped this phenomenon; in fact, they have fully embraced it.   Sociologists now refer to law, accounting … Read More

    Categories: Culture, Blog

  • Be Passionate about the Client Experience - Gary Jaburg

    Be Passionate about the Client Experience - Gary Jaburg

    JW Way Fundamental #6: Be passionate about the client experience   "Make each client interaction memorable for its warmth, thoughtfulness, and helpfulness.  Create wow experiences,  Be obsessive about response time and keeping clients informed.”

    While delivering outstanding legal advice is the cornerstone of what we do, a close second, and often overlooked ingredient to building a … Read More

    Categories: Culture, Article

  • Walk in Your Clients’ Shoes - Jeffrey Silence

    Walk in Your Clients’ Shoes - Jeffrey Silence

    JW Way Fundamental #4: Walk in your clients' shoes  "See the world from their perspective. Empathize by understanding their fears and concerns and showing you care. Ask, “If I were in their shoes, what would I want to know and how would I want to be treated?”

    Previously, I told a story about a monkey. The monkey discovered a banana in a jar, and he grabbed it. When he tried to pull the banana … Read More

    Categories: Culture, Article

  • Walk in Your Clients’ Shoes - Mervyn Braude

    Walk in Your Clients’ Shoes - Mervyn Braude

    JW Way Fundamental #4: Walk in your clients' shoes  "See the world from their perspective. Empathize by understanding their fears and concerns and showing you care. Ask, “If I were in their shoes, what would I want to know and how would I want to be treated?”

    This fundamental is all about empathy which is:

    Seeing with the eyes of another - Listening with the ears of another - Feeling with the … Read More

    Categories: Culture, Article

  • Deliver Outstanding Legal Advice - Maria Speth

    Deliver Outstanding Legal Advice - Maria Speth

    JW Way Fundamental #1: Deliver outstanding legal advice.  "Find the smartest and most efficient way for clients to achieve their goals, while maintaining a healthy respect for their budget and ability to pay."

    There is good reason for this to be the number one JW fundamental.  There may … Read More

    Categories: Culture, Article

  • Treat clients’ Money as if it were your own -Brenda Edwards

    Treat clients’ Money as if it were your own -Brenda Edwards

    JW Way Fundamental #2: Treat clients' Money as if it were your own    "Think about the cost of representation. Avoid expenses that don't have a demonstrable benefit to the client."

    Most of us have experienced purchasing something advertised at one price and finding out it was a very different and more expensive price when we complete the purchase.  A classic example is purchasing an airline … Read More

    Categories: Culture, Article

  • Treat clients’ Money as if it were your own - Neal Bookspan

    Treat clients’ Money as if it were your own - Neal Bookspan

    JW Way Fundamental #2: Treat clients' Money as if it were your own   "Think about the cost of representation. Avoid expenses that don't have a demonstrable benefit to the client."

    JW has a unique cultural, as do all businesses. However, one key difference is that we have captured the essence of our firm in The JW Way Fundamentals. These are the foundation of our business and inform how we operate, … Read More

    Categories: Culture, Article

  • Deliver Outstanding Legal Advice - Gary Jaburg

    Deliver Outstanding Legal Advice - Gary Jaburg

    JW Way Fundamental #1: Deliver outstanding legal advice. "Find the smartest and most efficient way for clients to achieve their goals, while maintaining a healthy respect for their budget and ability to pay."

    Every successful business has to differentiate itself in some manner, and law firms are … Read More

    Categories: Culture, Article

  • Honor Your Commitments - Alden Thomas

    Honor Your Commitments - Alden Thomas

    JW Way Fundamental #7: Honor your commitments. "Do what you say you are going to do when you say you are going to do it. If a commitment can’t be fulfilled, tell others early and agree on a new commitment."

    I vividly remember my first day of law school. All the 1Ls were gathered in an auditorium listening to professors talk about what was in store for us. What has stuck with me is one particular … Read More

    Categories: Culture, Article