Jaburg Wilk

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  • Manage Expectations

    Manage Expectations

    Manage expectations. Establish mutually agreeable expectations as to the time, expense and goals of every engagement.   Let clients know what to expect and when.  Clients should not be surprised. 

    In preparing this week's message, I reviewed the previous weekly messages on Managing Expectations (ME). What was most striking was that the previous authors emphasized different aspects of ME- … Read More

    Categories: Other

  • Walk in Your Client's Shoes

    Walk in Your Client's Shoes

    I'm sure you are all familiar with the "Golden Rule", but do you know the "Platinum Rule"? It is "Treat others as THEY want to be treated"!! This is an extremely important difference, especially for attorneys that have been practicing for a number of years. It is important to remember, that you can't treat people the way they want to be treated,  unless you "put yourself in their shoes". 

    After years of … Read More

    Categories: Other

  • Don't Burn Bridges! Reputation is Everything!

    Don't Burn Bridges! Reputation is Everything!

    A friend recently was telling me about a long-time co-worker who not only resigned, but did it in a way that burned all bridges and goodwill with the former employer and most co-workers at a good sized company. I understand people get mad, disagree and are frustrated at times, and certainly when leaving a company, but even when your are dealing with the short-term, you have to think about the long-term.  If … Read More

    Categories: Other

  • Be a Mentor

    Be a Mentor

    Fundamental No. 18 - Be a mentor.  Take responsibility, both formally and informally, to coach, guide, teach, and mentor others.  Contributing to the success of others enhances your own success and well-being, as well as the firm's.

    I have heard this refrain from numerous new JW employees: "Everyone is so nice and helpful!" Such comments reflect an aspect of the JW Way that has grown organically … Read More

    Categories: Other

  • Why Being at Work, While Anticipating Fun, Or Make Life/Work Balance a Goal

    Why Being at Work, While Anticipating Fun, Or Make Life/Work Balance a Goal

    Some of you may be asking, what does he mean? Some of you may be saying, life/work balance, good luck! What I mean is being on the edge of having fun, vacation, just not working for a day, etc. What I'm really talking about his life/work balance.

    We all work hard. At least I like to think that we do. One of the things that helps me stay focused at work is the knowledge that I have planned breaks, whether taking a … Read More

    Categories: Other

  • Don't be a Jerk - Always Take the High Road

    Don't be a Jerk - Always Take the High Road

    By Ash Langenberg

    Maintain professionalism at all times. Keep emotions under control. Advocating forcefully for the interest of our clients does not require bullying, condescension, foul language, or temper tantrums. This applies to co-workers, opposing counsel, and vendors. Be a "mensch".

    This week's JW way really intrigues me. I have often wondered how some people can't see the effects their words and actions … Read More

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  • Why are Life and Business so Taxing?

    Why are Life and Business so Taxing?

    Yes, I know the title is a bit cheesy, but it is April 15, and, of course, I mean something else: Why is it so hard to be successful?

    Life is hard. Work is hard. Business is hard. Being successful is hard, let alone getting "ahead." And working hard doesn't mean you will be successful or get ahead, but it sure doesn't hurt.

    You need to put in time and do so smartly, whether in your business or personal life. & … Read More

    Categories: Other

  • We're in a Business to Serve Clients Profitably

    We're in a Business to Serve Clients Profitably

    There are attorneys and firms that think of themselves as "professionals" and ignore the business aspects of practicing law and there are attorneys and firms that only think about making money. We are neither! We are professionals that understand that you make money by creating a great client experience, which translates to "happy clients" that want to pay their bills. 

    Creating a great client experience … Read More

    Categories: Other

  • Why Continuity Matters

    Why Continuity Matters

    It may be All About That Bass this year, but will any of us remember Meghan Trainor next year?

    No one plans to be a one hit wonder. Whether in music or business. We are overloaded in every field of business and all professions. The goal is to sustain your business or career over time.

    You do this by nurturing relationships and doing both short term, mid-term and long term planning. If you are not sure where to … Read More

    Categories: Other

  • Demonstrate Respect

    Demonstrate Respect

    There are so many ways to show respect (and an equal number to show disrespect)....where to start? I think a good place is with a number of the JW Way Fundamentals we've implemented here at the firm.  

    #5 Listen Fully - giving people your undivided attention (how does it feel when you can tell the person you are talking to is typing, reading email or thinking of something else!!)  Make … Read More

    Categories: Other