Credibility and Trustworthiness
Be honest; don't lie. And say what you mean. This seems simple, but too many people have trouble with what are to me qualities that we shouldn't have to strive for. I mean talk about a low bar: be honest and forthright. And be this way all the time to everyone you deal with. You want people to believe in you.
The alternative is being two faced and dishonest. Can anyone honestly say that is the reputation they … Read More
Do Things for Others and Expect Nothing in Return
One thing I have learned is to do things for others, yet expect nothing. That's right, you need to rely on karma. Do good deeds and you will be on the receiving end in the future.
Connect people. Refer people. Forward that article you know your colleague, friend or family member will be interested in. Send a card or a letter - you know, the way we used to keep in contact before email and texting & … Read More
We Are All Salespeople
I wanted to go to law school, but knew for sure after an interview with Pitney Bowes. The interviewer asked me to sell him widgets. I never tried to close the deal, so you can imagine the result of the interview. In addition to thinking law was interesting, I thought I was going into a profession that didn't require selling. I was wrong.
In law you can sell or not. But if you don't, others will … Read More
Say Thank You Like You Actually Mean It!
We live in a fast-paced transactional world. With the speed everything moves people sometimes resort to a text, email or similarly transactional electronic thank you. But if you resort to relaying a thank you by email, text or social media flavor of the month it is destined for the electronic scrapheap and likely will not be remembered. Be different and either write thank you notes or call.
It takes … Read More
Know Who We Are Because You Need a Network to Succeed
That's right. You need to know others to succeed. You need to know and have guides or mentors. You need to know your peers. You need to know your competition. And you need to start knowing these people from day one. Or if you did not start then, start today!
There are many ways to go about this. You can network with others alone or at events, collecting business cards and email addresses. You can … Read More
If we all were the same, the world would be a boring place. This is a favorite saying of mine. And it's true. There always are "in" jobs and professions. I am sure most of us think of the tech space as in and seem impressed when someone has a job or internship with a Google, an Apple or similar tech related businesses.
For instance, you hear terms such as entrepreneur or startup all the time. Sometimes you … Read More
Do You Have Inspiration?
Isn't the real answer to that question "Yes, sometimes." That's because the source of inspiration is mostly unknown. That is why it can hit you at times that seem unlikely, such as the middle of the night or when you are in the shower.
It is not conscious and sneaks up on you instead. That is why you have to be open to it and embrace it when it comes. If you don't, it is at your own risk of missing … Read More
Seek Out and Heed Advice
You can go it alone, but why? We all need help and guidance. You need to have people to go to with questions, to bounce ideas off of and to sound out ideas. It may be a mentor, a friend, a co-worker, well you get the idea. The key is to have one or more people who you trust to advise you and who you will listen to and consider what they say.
You are thinking that is obvious. But is it? Think about who … Read More
Does Your Business Have a Specific Culture?
Does your business have a specific culture? Of course the answer is that it does whether it is conscious or not. For instance, at my firm we have the JW Way. It is a mission statement consisting of twenty one fundamentals. We believe that since making these fundamentals of our firm’s culture a conscious part of our firm it has improved what already was a good … Read More
Will My Commercial Liability Insurance Cover an ADA Lawsuit?
I notified my commercial liability insurance carrier of the lawsuit but they denied coverage – why?
Very few companies are able to secure insurance coverage for the defense of their ADA accessibility lawsuits. CGL carriers commonly deny coverage for these lawsuits because an “injury” under the ADA typically does not qualify as a personal injury or property damage under … Read More