Don’t Be So Stressed!
Yes, I know that this can be easier said than done. When I speak with people about their business, I usually hear how well things are going and how great everything is. Many times, what I am hearing is true. Other times there is more to the story. As we get deeper into the conversation, I learn more, which is - whether or not things are going well - the person is under incredible stress.
It is … Read More
Find Success in Failure
We all have heard the saying “You learn more from failure than success.” The truth is you can learn from both your successes and your failures. You do this by examining what lead to the success or failure.
I don’t end up in what are referred to as beauty contests often. This is when a potential client is speaking with or interviewing more than one attorney or law firm from which one will be … Read More
Performance v. Expectations
Do you do what you say you are going to do? Do you have a plan? Or do you just wing it and hope that you will achieve the results you are striving for? If you don’t have a plan, how do you measure your results?
You need to have plan for what you are doing in your business. It needs to include goals and the steps you will take to meet your goals. It can include long-term and short-term goals. You can even … Read More
Always Deliver Great Customer Service
I want to deliver a great customer experience to every client, every time I interact with that client. I try to be conscious of this no matter what method of communication I am using with them. I find that this is easier in person or on the phone than through email or text simply because I receive immediate and better feedback through what I am seeing and hearing than when communication only is in writing.
Every … Read More
Professionally, you want to be known by as many people as possible. To do so, you need to network. This doesn’t mean going to events and collecting business cards. It means meeting people, consciously deciding who you want in your network and then nurturing those connections and relationships.
There are many ways to do this. Think about and come up with ideas and strategies to ‘touch’ your … Read More
You Get Back What You Put Out to the World
I heard someone say this recently and it struck me because it is so true. If you put out positive energy you are more likely to receive the same in return from those you deal with. If you put out negative energy, you can’t be surprised when you have negative and adversarial dealings with others.
All you have to think of is how your mood or initial interaction with someone colors the rest of your … Read More
Tell the Truth
This is simple and there are no exceptions. Tell a lie once and all of your truths become questionable. Early in my career I heard a very experienced attorney say “a half-truth equals a whole lie.” He was correct because anything not 100% true is a lie. Another benefit of telling the truth was summed up to me long ago by a friend who once said he never lies because it’s far easier to … Read More
Jaburg Wilk Attorneys Hygiene & Household Goods Drive for Refugees
PHOENIX, Ariz. (07/23/2018) – The Phoenix law firm of Jaburg Wilk has again supported relief efforts for Catholic Charities Community Services Bless Refugees program. This program was started in 1975 in response to the Vietnam refugees fleeing violence and continues to support thousands of refugees each year. In Arizona there are more than 62,000 refugees who have been forced … Read More
To Get the Story You Have to Ask Questions
We are all good at telling a story, especially our own story. We are not as good at actively listening to others tell a story. This is true even when we are being paid to listen.
This is why it is important to remember how important it is to listen, which also means asking questions, especially the right questions. What the right questions are depends on the situation.
If it is in a personal setting, you should … Read More
Criticize Constructively and Not in Front of Others
I always hope to learn from my mistakes. Similarly, anything I count as a failure in my career has been a great learning experience. There have been moments where I have received constructive criticism, which helped me, because I was open to hearing it. I feel lucky that the people who provided this type of feedback to me, did it in a professional and meaningful way.
They both complimented and criticized me … Read More