Jaburg Wilk



  • How Important is Communicating to be Understood?

    How Important is Communicating to be Understood?

    Can the misunderstanding of a few words literally mean the difference between life and death? 

    In 1977 at foggy Tenerife in the Canary islands, the captain of a KLM flight thought that the air traffic controller had cleared him to take-off. But in fact, the controller intended only to give departure instructions, not clearance for take-off. Although the language spoken between the Dutch KLM captain and the … Read More

    Categories: Other

  • Leave Your Ego at the Door

    Leave Your Ego at the Door

    Ego is defined a number of ways by psychologists, but in general terms, ego is an individuals sense of self-esteem or self-importance. However, being egotistical is generally considered negative, while having a high level of self-esteem is considered positive. What is the difference? An egotistical person derives his or her self-worth from external factors (feedback from others).  A person with high self- … Read More

    Categories: Other

  • Act with Integrity

    Act with Integrity

    At times, we all face decisions that involve choosing between what we want to do and what we should do. The decision point often involves making more money on the one hand verses doing "the right thing" on the other hand. I relate these decision points to the old cartoons where the cartoon character would have the devil on one shoulder telling him/her what to do and the angel on the other shoulder.

    And while the … Read More

    Categories: Other

  • Honoring Commitments

    Honoring Commitments

    By Lindsay Preach 

    JW Way #7- Honor Commitments- Do what you say you're going to do, when you say you're going to do it. If a commitment can't be fulfilled, notify others early and agree upon a new commitment to be honored. 

    Pat Riley is widely regarded as one of the greatest coaches of all time. He served as the head coach of five NBA championship teams, was an NBA All-Star head coach 9 times and … Read More

    Categories: Other

  • Manage Expectations

    Manage Expectations

    Manage expectations. Establish mutually agreeable expectations as to the time, expense and goals of every engagement.   Let clients know what to expect and when.  Clients should not be surprised. 

    In preparing this week's message, I reviewed the previous weekly messages on Managing Expectations (ME). What was most striking was that the previous authors emphasized different aspects of ME- … Read More

    Categories: Other

  • Walk in Your Client's Shoes

    Walk in Your Client's Shoes

    I'm sure you are all familiar with the "Golden Rule", but do you know the "Platinum Rule"? It is "Treat others as THEY want to be treated"!! This is an extremely important difference, especially for attorneys that have been practicing for a number of years. It is important to remember, that you can't treat people the way they want to be treated,  unless you "put yourself in their shoes". 

    After years of … Read More

    Categories: Other

  • Don't Burn Bridges! Reputation is Everything!

    Don't Burn Bridges! Reputation is Everything!

    A friend recently was telling me about a long-time co-worker who not only resigned, but did it in a way that burned all bridges and goodwill with the former employer and most co-workers at a good sized company. I understand people get mad, disagree and are frustrated at times, and certainly when leaving a company, but even when your are dealing with the short-term, you have to think about the long-term.  If … Read More

    Categories: Other

  • Be a Mentor

    Be a Mentor

    Fundamental No. 18 - Be a mentor.  Take responsibility, both formally and informally, to coach, guide, teach, and mentor others.  Contributing to the success of others enhances your own success and well-being, as well as the firm's.

    I have heard this refrain from numerous new JW employees: "Everyone is so nice and helpful!" Such comments reflect an aspect of the JW Way that has grown organically … Read More

    Categories: Other

  • Why Being at Work, While Anticipating Fun, Or Make Life/Work Balance a Goal

    Why Being at Work, While Anticipating Fun, Or Make Life/Work Balance a Goal

    Some of you may be asking, what does he mean? Some of you may be saying, life/work balance, good luck! What I mean is being on the edge of having fun, vacation, just not working for a day, etc. What I'm really talking about his life/work balance.

    We all work hard. At least I like to think that we do. One of the things that helps me stay focused at work is the knowledge that I have planned breaks, whether taking a … Read More

    Categories: Other

  • Don't be a Jerk - Always Take the High Road

    Don't be a Jerk - Always Take the High Road

    By Ash Langenberg

    Maintain professionalism at all times. Keep emotions under control. Advocating forcefully for the interest of our clients does not require bullying, condescension, foul language, or temper tantrums. This applies to co-workers, opposing counsel, and vendors. Be a "mensch".

    This week's JW way really intrigues me. I have often wondered how some people can't see the effects their words and actions … Read More

    Categories: Other