This is so important. In fact, I will venture to say its everything in business and in life. There are three possible outcomes with expectations: (1) exceed expectations; (2) meet expectations; or (3) miss expectations. Two out of three possible outcomes help you maintain clients, customers and business, while the last one likely will lose business or dam...
We all know that person, the one you meet in a business or personal setting who cannot stop themselves from dominating a conversation or room. They don’t let anyone else say much. When the conversation or meeting is over, you know too much about them assuming they spoke about themselves, which most people like that do, or too much of their personal opinions, ...
"Overnight success” is a cliché we all are familiar with. But in the real world most overnight successes have put in their time and you don’t even realize it. For instance, most people look at the Beatles as an overnight success. Actually their rise to the top took approximately five years, thousands of hours of practice and hundreds of live perf...
Be on time. Yes, it is that simple. Everyone's time is valuable. We all have one more thing we can do before walking down the hall for that scheduled meeting or leaving to make it on time to that lunch meeting. What this really boils down to is that we all need to honor our commitments.
When you show up late you are saying "what I was doing is more important...
Of course the answer to this question is dependent on what you do, but if you don't start by answering this question you will miss out on opportunities. The answer, based on your line of work, may be a type or category of businesses or categories or people.
Some sales people think the answer is anyone and everyone, but it isn't. On the surface, if you are in...
Just because the thought comes into your head does not mean it should come out of your mouth. In many situations, it matters what you say next. When that is the case, you must think before saying anything. This does not mean uncomfortable, long silences before responding. Instead, it means you need to plan for important conversations, negotiations or presentations...
Working to Obtain Your Goals
Perseverance is everything. There is no excuse to ever give up. If you doubt this, you either have had success handed to you, which happens rarely, if ever, or you come up against trying to reach a goal and pivot instead of pushing through to reach your desired result. You may even describe your pivot as a strategic change of plans bas...
Don't Be a Workoholic
Are you the workaholic each of us knows? You know the one. Checking email from the time waking up to checking their phone when they are at lunch with you (rude, by the way) to checking it up until they go to sleep. Every social opportunity is really a networking opportunity with people they probably would not socialize with. Conversations rel...
The other week my wife was driving with our 10 and 7 year olds in her car. The 10 year old, out of nowhere, said "I am living the life I want to live." Before my wife could say anything in response, my daughter asked her younger brother if he is living the life he wants to live. His response was "No." That response was followed by the statement "If I was living th...
The subject of this blog post is a great quote from Oscar Wilde. And it rings true because it is better to be an honest version of yourself than a fake version of someone else. Everyone has heard the saying “fake it till you make it,” but being yourself from the start will get you farther in life.
Many people in our society have people they want to emu...