So my question to you is are you green and growing or ripe and rotting? No, you are not a vegetable or a piece of fruit, but you either are taking action to improve yourself and your business or you are not. The difference is like that between talk and action. Knowing what to do and doing it are not the same.
You also need to think about whether whatever you...
You might be able to baffle people with you know what initially, but it won't last if you are all flash and no substance. If you make a sale by saying the right things, but don't have the employees or equipment to correctly and timely get the job done, it will be the last time you work for that customer, or anyone that customer tells of your failure. You lik...
Don’t be a sloth! Delay rarely helps in any situation. We know disorganization leads to disaster. It not only can make you late on your commitments, it can adversely affect your business and personal life.
We live in a “what have you done for me lately” world that demands that expectations not just to be met, but exceeded. You can do this by setti...
Most of us had a formal or informal mentor, or maybe even more than one, over the years, who helped us along the way. What you learned may have related to your professional life, or to more general life issues, or both. But either way, the importance of a good mentor mentee relationship cannot be ignored.
The basis of the mentor mentee relationship is support and t...
You have to do what you say you are going to do. Period. If you don't, people you deal with will not trust what you say and probably not bring you their business or deal with you in the future.
Part of commitment is trust. Are you overselling just to get the job? What are the odds that if you do, you have any chance to succeed? The answer is simple, slim to none. ...
Can the misunderstanding of a few words literally mean the difference between life and death?
In 1977 at foggy Tenerife in the Canary islands, the captain of a KLM flight thought that the air traffic controller had cleared him to take-off. But in fact, the controller intended only to give departure instructions, not clearance for take-off. Although the language s...
Manage expectations. Establish mutually agreeable expectations as to the time, expense and goals of every engagement. Let clients know what to expect and when. Clients should not be surprised.
In preparing this week's message, I reviewed the previous weekly messages on Managing Expectations (ME). What was most striking was that the previous ...
I'm sure you are all familiar with the "Golden Rule", but do you know the "Platinum Rule"? It is "Treat others as THEY want to be treated"!! This is an extremely important difference, especially for attorneys that have been practicing for a number of years. It is important to remember, that you can't treat people the way they want to be treated, unless you "put you...
By Brenda Edwards
Evaluations are like report cards. They are perceived as an indicator of performance and, as such, a great amount of importance may be placed on an evaluation. However, the purpose of an evaluation is multi-pronged. It is to provide feedback, celebrate victories and growth, present areas of opportunity and to plan. If there has been consistent an...
Some of you may be asking, what does he mean? Some of you may be saying, life/work balance, good luck! What I mean is being on the edge of having fun, vacation, just not working for a day, etc. What I'm really talking about his life/work balance.
We all work hard. At least I like to think that we do. One of the things that helps me stay focused at work is the know...