JW Way Fundamental #26: Show heartfelt appreciation "Recognize positive contributions of others. Regularly extend meaningful acknowledgment and appreciation. Give sincere, authentic praise."O. C Tanner wrote a blog called "The Psychological Effects of Workplace Appreciation & Gratitude." This blog cites several articles and studies that find there...
JW Way Fundamental #25: Candidly discuss, then align "Healthy, respectful discussion creates better solutions. Discuss concepts without personal attacks. Check your ego and search for the best solution rather than proving you are right. Once a decision is made, be fully aligned and completely supportive of it. "As the Rolling Stones say, "You can't alw...
JW Way Fundamental #27: Don't take yourself too seriously "Maintain a healthy perspective on your work and professional life. There are more important things going on in the world than your daily challenges. And remember to have fun. Fun renews our spirit, keeps us energized, and helps us think more clearly. "This fundamental has a number of different ...
JW Way Fundamental #21: Invest in Relationships "Get to know clients, co-workers, and peers on a personal level. Understand others and what is important to them. Strong relationships are beneficial to all parties."There is an old saying: No one ever said on his deathbed, “I wish I’d spent more time in the office.”
What they do say are...
JW Way Fundamental #20: Be a Mentor "Help others. Take responsibility to coach, help, guide, teach, and mentor others. Contributing to the success of others enhances your own success and well-being, as well as our firm."This JW Way Fundamental is closely related to another fundamental which requests us to be lifetime learners. Mentoring is about suppor...
JW Way Fundamental #19: Lead by Example "The best way to influence others and maintain our culture is by one’s own examples. Walk the talk. Don’t ask others to do what you won’t or can’t. Take responsibility to consistently demonstrate the JW Way."Leading by example is an interesting thing. People tend to associate it with...
JW Way Fundamental #24: Maintain a healthy work life balance
"Stay happier, healthier and more productive by balancing your time between billable hours, marketing, community activities, family, friends, emotional/spiritual well-being and physical fitness. The healthier you are, the more you will thrive personally and professionally."This JW Way fundam...
JW Way Fundamental #6: Be passionate about the client experience
"Make each client interaction memorable for its warmth, thoughtfulness, and helpfulness. Create wow experiences, Be obsessive about response time and keeping clients informed.”This fundamental speaks to us on two distinct levels.
First, it teaches the importance o...
JW Way Fundamental #13: Embrace Diversity
"Celebrate our differences. Be aware of and address implicit bias. Be open to learning from others, regardless of their background or role. Be mindful that we make better decisions when we consider multiple perspectives. Hire, mentor, compensate, and promote based on merit.”Recently I started to read an articl...
JW Way Fundamental #17: Be Relentless about Continuous Improvement
"Be a lifetime learner and continually invest in your own education, both formally and informally. Be curious and never stop improving your legal, technical, and personal skills. Embrace change. Look for a better way."The principles of "continuous improvement" and "lifetime learning" are emb...